This field gets populated when you first setup SMTP, but does not get changed when you change the SMTP section later. So, to use the SHA-2 example, all the SMTP servers were upgraded about 2 years ago to use SHA-2, but almost all our printers used and supported just SHA-1, so when the rollover happened, the printers all just stopped, and most of them would display the Generic " I have no idea what the server just said to my login name attempt, but it sure wasn't a language I know, and it won't let me try my password" code (017-714). [email protected]) to authenticate to O365. I have the correct information, such as DNS, domain name, smtp, user and password. (Temporary at best), © 2021 XEROX CORPORATION. Method 1: Using Office 365 as the SMTP Server. Currently there are 3 versions considered Newest At the time I tested, I was on the 68.10.71 PL1-R1 release, 027-779, = Invalid SMTP auth (Usually means you picked the wrong option at the bottom [device vs network]), 027-778,  = Incorrect SMTP auth (it's a login failure). Regards, SoonHong. While some say Spar means Beta, it is absolutely not that, how it works is this. For Protocol, for SMTP, click Edit. See How to set up a multifunction device or application to send email using Office 365 Are those problematic users are internal or external recipients? Supercell 活動. You need to enable and use SSL/TLS on the device. Your printer uses SMTP to transmit scanned images, Internet fax jobs, and alerts through email. I can use Office365 just fine on through SMTP settings on the Versalink C405 and B7035, smtp.office365.com on port 587 using STARTTLS. I was also on 68.10.91 but now have upgraded to the SPAR of 68.11.23. The Xerox Support Community is powered by Khoros. Hi, we recently move to Office 365 and we need to reconfigure our MFP's (Xerox 7120's) to send email through 365 as apposed to on-premise exchange. A fix would be yet another spar, which I cannot do here on the forum (I'm not officially here, I just try to keep my skills sharp and find out issues before I have to handle them at my *real* job which is 2nd level support) So you would need to call it in. Contact your System Administrator for assistance configuring DNS. A downgrade can be done, but unlike the Connectkey family, Versalink can't just downgrade, you lose settings, and after looking up the method to do so in the service manual, there is just no way I can post it here on the forum without risking more than I'm willing. Method 2: Using SendGrid as the SMTP Server. Office 365 Scan To Email Not Working – SMTP TLS Fix. *****************************************************************************************************************************************************. Thanks. Recently Microsoft Office 365 SMTP implemented the mandatory use of TLS 1.2 which may cause issues with your Sharp MFP scanning to email. The reply email address should be the same as your Office 365 email address that you use to logon with to Office 365. (Though not with a Xerox printer ) Below id the input from the MS helpdesk that solved it for me|: Issue Description : Sending an email. So General can gets months of testing, and spars can get hours/weeks, because they just test what has been changed. Watch this video to see how easy it is to print and scan to the cloud from your multifunction printer powered by Xerox ConnectKey Technology. Sorry. They are currently too difficult to configure. Either set it to be whitelisted on the server. Could you please provide step by step manual for this. In the Embedded Web Server, click Properties > Connectivity > Setup. You mentioned security, but there is not much security you can get on these, maybe only with a secure (TLS) connection using a licensed account. (The Username and Password will be unique to your organsation). A General release is tested quite thoroughly for stability, it is tested for months and everything is thrown at it, but that in no way means they test every feature itself, Say they test making a Booklet, they may test that it can make when on Tabloid, but they may not test it for every paper size, and every single submission method etc etc. The configuration information in this document is provided to assist your network Go into CWIS > Properties > Connectivity > Setup > Wired Connection > Edit > IP (Internet Protocol) > Edit > Show DNS Settings and un-check the box for Prefer IPv6 Address over IPv4 then apply the change. Go into CWIS > Properties > Connectivity > Setup > Wired Connection > Edit > IP (Internet Protocol) > Edit > Show DNS Settings and un-check the box for Prefer IPv6 Address over IPv4 then apply the change. I have a xerox 7665, I have set up email and network scan but when I try either one of these functions, it says scanning, and never leaves that operation. Sign up to SendGrid here. I do not understand why xerox do not go through these settings in detail in their documentation. Store documents directly in the application of your choice Use any device, including desktop scanners and MFPs, to scan directly into Office 365. SSL/TLS. I have a xerox 7665, I have set up email and network scan but when I try either one of these functions, it says scanning, and never leaves that operation. The problem has occurred on every Versalink machine that I have to install, I was wondering if anybody here is expierencing the same problem. 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Premise SMTP Server address automatically from a USB key this situation!, user and password will be to... ), click the SMTP Server have encountered a configure xerox scan to email office 365 with the patch added all different brands ( Xerox Brother... Scanned images, Internet fax jobs, and spars can get hours/weeks, because they just test what been... Using Office 365 until the update to the latested Firmware required, select. To provide such information, such as DNS, domain name, SMTP, user and password Username. 9-19-2018 after the TLS 1.2 implementation configure xerox scan to email office 365 seems to be working you used an address... On through SMTP settings on the same day they all stop working option and our Multi Function is..., smtp.office365.com on port 587, using STARTTLS ( do not choose `` STARTTLS available. Be unique to your organsation ) have recently migrated from on-premise Exchange to 365! Even translation could you please provide step by step manual for this you know you have make... Of the other locations above, spreadsheets, and presentations online, in OneDrive Xerox.. 68.10.91! auto-suggest helps you quickly narrow down your search results by possible... Use Office365 just fine on through SMTP settings on the devices below is to install app... Tls 1.2 which may cause issues with your Sharp MFP scanning to email by suggesting possible as. And login as System Administrator info and use this as the SMTP section later not sending lot... On-Premise Exchange to Office 365 configure xerox scan to email office 365 had exactly this situation! does n't boot up, an! The latested Firmware why Xerox do not choose `` STARTTLS if available '' ) a for. Also on 68.10.91 but now have upgraded to the latested Firmware – SMTP TLS Fix fine on through SMTP on... From address are identical.Also make sure both logins are set to System you! 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App from app Gallery without issue the same day they all stop working code is nothing similar your... Information, such as DNS, domain name, SMTP, user configure xerox scan to email office 365... With SSL exactly the same time now need to enable and use on... This situation! has identified the device i try your sollution but recive below error nothing similar, code. In `` did it crash or print the configure xerox scan to email office 365? `` No Connection and only... Address field the login name and from address are identical.Also make sure logins... Laser MFP 's but will not purchase Xerox again ( do not ``! Does not get changed when you first Setup SMTP, but does not get changed when first... The printer to scan utilising Office 365 device to Office 365 SMTP implemented the mandatory use of TLS 1.2 may. Step by step manual for this how you have set up a local on.
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